What should I do if something isn't working?

    Short Answer

    If you experience a technical issue, please refresh the page, try again later, or contact the BDOI® team with details.


    Detailed Explanation

    Since BDOI® is actively evolving, occasional issues may occur.

    Before reporting a problem:

    • Refresh the page.
    • Clear your browser cache.
    • Try another browser.
    • Check your internet connection.
    • Try again after some time.

    If the issue continues, contact the BDOI® team and include:

    • Screenshot
    • Device
    • Browser
    • Description of the issue

    This helps us resolve problems more quickly.


    Key Points

    • Try basic troubleshooting first.
    • Report persistent issues.
    • Include screenshots whenever possible.

    ❤️ Every bug report helps improve BDOI® for thousands of current and future blood donors.

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