Short Answer
If the information displayed during verification does not match the original BDOI® Card or BDOI Humanity Score™ Impact Certificate, the document should not be treated as confirmed until the discrepancy is resolved.
Detailed Explanation
A mismatch may occur because of:
- Incorrect information.
- An outdated document.
- A changed donor record.
- A damaged or incorrect QR code.
- An altered document.
- A technical or verification issue.
Do not immediately assume that the donor or document is fraudulent.
Instead, compare the original information carefully and use the appropriate BDOI® support or verification process to clarify the discrepancy.
Key Points
- Do not treat a mismatched record as confirmed.
- Check the original Card or Certificate.
- Do not rely on edited copies.
- Contact BDOI® through the appropriate channel if necessary.
❤️ Motivation
When something does not match, verify first—not assume.
