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If you have forgotten your BDOI® password, use the Forgot Password / Password Reset option on the login page and follow the instructions provided to reset your password.
For security, your password should never be shared with anyone.
If you cannot remember it:
Go to the BDOI® login page.
Choose the option such as Forgot Password or Reset Password provided on the login screen.
Enter the email address associated with your BDOI® account.
Follow the password-reset instructions provided by BDOI®.
If a reset email is sent, check your inbox and also check your spam/junk folder.
Choose a new password and complete the reset process.
If you do not receive the expected reset instructions, verify that you entered the correct registered email address and try again.
Forgetting a password does not mean losing your journey. Reset it, sign back in, and continue.