Short Answer
If you decide that you no longer want to use BDOI®, you can request deletion of your BDOI® account through the account or support process provided by BDOI®. Deleting your account will permanently delete the account and the associated chats, messages, and other content covered by BDOI®'s account-deletion policy.
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Deleting your BDOI® account is a permanent action. It is different from simply logging out or temporarily stopping your use of the platform.
Once the account-deletion process is completed, you will no longer be able to use that account to access the associated BDOI® features and content.
⚠️ Before Deleting Your Account
Before requesting deletion, carefully review any information or content that you may want to keep for your own records, such as:
- Your profile information
- Donation history recorded on BDOI®
- BDOI Humanity Score™ information
- Certificates
- Posts or other content you have created
- Community activity
- Chats and messages
- Other account-associated content
If you want to retain any information for your personal records, save or download it before requesting account deletion, wherever BDOI® provides an applicable option.
💬 Chats & Messages
Your BDOI® account may contain conversations and messages exchanged through the platform.
When your account is deleted, the associated chats and messages covered by the account-deletion policy will also be deleted.
Therefore, if there is any conversation or information in your BDOI® chats that you want to keep, make sure you retain it before deleting your account.
🩸 Donation History
Your BDOI® donation history forms part of your digital donor journey.
If you have recorded donations on BDOI®, review your donation history before deleting your account.
If you want to retain your personal record of those donations, save the information before completing the deletion process.
BDOI® donation records are digital platform records and should not be treated as a replacement for official medical or blood-bank records.
🏆 BDOI Humanity Score™ & Certificates
If your account contains information related to:
- BDOI Humanity Score™
- BDOI Humanity Score™ Card
- Donation Certificates
- BDOI Humanity Score™ Impact Certificates
- Donor milestones
- Other recognition information
review and retain any information you may want before deleting your account.
Once the account and associated content are deleted according to the applicable deletion process, you may no longer be able to access those records through your BDOI® account.
🗑️ Account Deletion Is Permanent
Account deletion should be considered a permanent decision.
After deletion:
- You will no longer be able to log in to the deleted account.
- Your account-associated content covered by the deletion policy will be deleted.
- Associated chats and messages will be deleted.
- Your profile will no longer be available through that account.
- You may lose access to account-associated donation and recognition information.
- You should not assume that the deleted account can be restored.
If you later wish to use BDOI®, you may need to create a new account, subject to the registration requirements applicable at that time.
🔄 If You Are Only Taking a Break
If you simply want to stop using BDOI® temporarily, you may not need to delete your account.
You can instead stop using the platform and return later, provided your account remains active.
This can allow you to continue your existing BDOI® journey without permanently deleting your account and its associated content.
📞 Need Help?
If you are unsure about account deletion or cannot find the appropriate deletion option, contact BDOI® through the available support/contact process before proceeding.
If you contact BDOI® regarding deletion, clearly state that you are requesting account deletion.
Key Points
- Account deletion is different from logging out.
- Account deletion is intended to be permanent.
- Associated chats and messages will be deleted according to BDOI®'s account-deletion policy.
- Other account-associated content covered by the deletion policy will also be deleted.
- Review your donation history, BDOI Humanity Score™, certificates, chats, messages, and other important content before deletion.
- Save any information you want to retain before requesting deletion.
- A deleted account should not be assumed to be recoverable.
- If you only want to take a temporary break, consider keeping your account instead of deleting it.
❤️ Continue Your Lifesaving Journey
Deleting your BDOI® account is a personal decision. Before you proceed, make sure you have retained anything important from your donor journey. If you decide to remain part of BDOI®, your journey can continue to Record • Track • Connect • Recognise • Inspire.
