Short Answer
If your donation history is incorrect, review the relevant donation record and use the BDOI® correction or support process available to report the issue.
Detailed Explanation
Your BDOI Humanity Score™, donor recognition level and BDOI Humanity Score™ Impact Certificate may depend on the donation information recorded in your BDOI® account.
If you notice an error such as:
- Incorrect donation date
- Incorrect donation type
- Missing donation
- Duplicate donation
- Incorrect donation information
report the issue through the appropriate BDOI® process.
Do not manually alter a certificate to correct the information.
The underlying donor record should be corrected first. An updated recognition record or new certificate can then be generated where the platform provides that functionality.
Key Points
- Check the underlying donation record.
- Report incorrect information through the available BDOI® process.
- Do not manually edit the certificate.
- Corrected records may affect your BDOI Humanity Score™ or Impact Certificate.
❤️ Motivation
Your contribution deserves accurate recognition—because every donation in your journey matters.
