Short Answer
If your BDOI Humanity Score™ Impact Certificate contains incorrect information, do not alter it manually. Report the issue through the appropriate BDOI® support or correction process.
Detailed Explanation
Certificate information is generated from the donor information available on BDOI®.
If you notice an incorrect:
- Name
- Donation count
- Donation type
- BDOI Humanity Score™
- Recognition badge
- Impact estimate
- Other certificate information
first check the underlying donor record where applicable.
Once the underlying information is corrected, generate an updated certificate if the platform provides that functionality.
A manually edited certificate should not be presented as an original BDOI® certificate.
Key Points
- Do not manually edit official certificate information.
- Report errors through BDOI®.
- Correct the underlying donor record where necessary.
- Generate a new certificate after correction where available.
❤️ Motivation
Accurate recognition protects the value of every donor's story.
