What should I do if my BDOI Humanity Score™ seems incorrect?

    Short Answer

    If you believe your BDOI Humanity Score™ is incorrect, review your donation history and contact BDOI® through the applicable support or correction process.

    Detailed Explanation

    The BDOI Humanity Score™ depends on the accuracy of the underlying eligible donation records.

    Possible reasons for a discrepancy may include:

    • a missing donation;
    • an incorrect donation type;
    • an incorrect donation date;
    • duplicate records;
    • an incorrectly imported historical donation;
    • or a correction to an existing record.

    BDOI® can review the applicable record according to its procedures.

    Important

    Do not manually change, manipulate or misrepresent your BDOI Humanity Score™.

    Key Points

    • Review your recorded donation history.
    • Check for missing or duplicate records.
    • Check donation type and date.
    • Use the applicable BDOI® correction/support process.
    • Do not manually manipulate the score.

    ❤️ Motivation

    An accurate record makes your recognition more meaningful—so it is worth keeping your donor history correct.

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